Do You Want Fame or Credibility from Social Media?


“Back when I was a kid, we had to walk 5 miles in the snow to get famous… now all you have to do is get a zillion Twitter followers and you’re a superstar.”

famouslady-lrSocial media has made getting famous much easier, but does fame equal credibility?

Of course you want a high level of visibility to get your message out and attract opportunities, but you MUST have a trail of proof that you are who you say you are, and you know what you say you know.

That’s called CREDIBILITY.

When I meet someone new on Twitter or Facebook, or if they send me a reply to something I posted, I click over to their profile. Even though I’m very intuitive, I often do a quick check to learn more. Here is a list of what I immediately check out:

1. Bio

The online bio is, in my opinion, the equivalent of a personal greeting. It’s your handshake, eye contact, and introduction all rolled into one. On Twitter you get to do this in 160 characters max. In a matter of seconds, you need to make it clear to me who you are, why you’re there, and why I should be interested.

If the reasons are too personal or you sound like a psycho windbag, I’ll unfriend. I personally like a bit of cleverness in a bio, but most importantly that your business and expertise are well communicated. (I did a webinar on this, you can get a copy here to learn how to write a bio for your social networking pages)

2. Picture

No, I’m not shallow and using looks to judge people. I’m looking to see if this is a real person or not. A credible person wouldn’t hide behind a logo. I know a lot of peeps are using cartoon avatars and I think those are fine for anonymous message boards… but if you’re representing your business it does come across as if you’re hiding something. That’s a strike against your credibility. (I’m hoping some of you cartoon avatar friends are reading this!)

3. A Real Link to a Real Webpage for a Real Business

This is the deal breaker. If I’m checking someone out and there is no valid web page where I can learn more (a link to a blog, a website, etc) then that’s a big credibility crusher. On Twitter, if a person’s URL links me back to their Twitter profile then that definitely causes reason for concern, beside make me feel like I’m stuck in a revolving door with no escape. (Click here to read more about creating a social networking landing page)

Those are my initial credibility scans. If I want to check someone out even more, I’ll do a Google search on their name and look for more information.

How do you check for credibility? What are you deal breakers?


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About Nancy Marmolejo

I'm a soul-driven strategist who teaches entrepreneurs how to turn followers into fans and fans into clients using social media and heart based marketing. My approach integrates proven strategies and intuitive hits so each client finds her special way to stand out and sizzle in the spotlight.

  • http://readytoevolve.com Kim Nishida

    Great points, Nancy! (Especially #2: That's a big pet peeve of mine.)

    Ideally one will lead to the other and as we have seen on Twitter, Fame does not necessarily = Credibility but Credibility + Effort often = Fame.

  • http://www.marketinggoddessblog.com Elizabeth Genco Purv

    Right on, Nancy! I've been saying it for years: if you don't make it SUPER HELLA EASY for me to figure out who you are and why I should care, I'm gone in about 2 seconds. That goes for EVERY website, blog, and profile I might find myself on.

    Also, your second sentence brought something to mind that I would love to hear you weigh in on….

    When it comes to social media, what is "fame"? So many times I'll hear peeps boasting about fame and their number of followers or their rock'n'roll hair or whatever. And the question I always have is, "If you've got a gazillion followers, why is it that I have NO idea who the heck you are?"

    (Is it just me?)

    As always, thanks for all that you do, Nancy!

    <abbr>Elizabeth Genco Purviss last blog post..Pix From The 1st Money, Marketing & Soul Coach Training Program</abbr>

  • http://www.vivavisibilityblog.com Nancy Marmolejo

    Thanks Elizabeth and Kim for chiming in!

    Kim, my credibility formula has always been Visibility + Expertise = Credibility. Add in validation from outside sources and it's cinched. I like your addition of the word "effort".

    Elizabeth:

    For saying "hella" I salute you!

    You asked a question:

    When it comes to social media, what is “fame”?

    The dictionary definition of fame references being known in a favorable light and of good reputation. Since getting known (famous) isn't difficult anymore, it has to be qualified with what you're known for. You can be famous for being famous (think Paris, Kim K, Cato, et al) or you can be famous for being smart and savvy. Numbers alone don't cut it… numbers that come from the result of your reputation and expertise hold weight, imho.

  • http://wahmcart.com Regina

    This is a timely message. A friend and I were having a very similar conversation regarding this yesterday. I choose credibility 1st every time!

  • http://www.MySalesTactics.com Barb Girson

    Nancy

    Interesting question – by behavior one might think everyone is going after their Andy Warhol moments of fame!

    Fame is fleeting. Credability is based on solid ground and builds over time…either can be destroyed in a minute…just watch the news.

    I'd like to be known as a person of substance (credability) and enough sizzle to make it interesting… reliable yet not predictable. So famously credable is good too.

    My guess is that this is popular answer. Let us know the verdict.

    Barb Girson
    http://www.MySalesTactics.com

  • http://www.MySalesTactics.com Barb Girson

    Excellent points. I do not follow cartoon characters, people without sites and like you I love enough personality to show you are human yet if your site is for business … I want to immediately get what you are about too…

    So Nancy – how did I check out with credability criteria? Did you see my 'Flying Barb' on my site? She my avitar …not my on line persona…If you get time…please post back on my blog once you check it out.

    Fishing for compliment… kidding

    Barb Girson
    http://www.MySalesTactics.com

  • http://www.prpocklington.com Peter Pocklington

    Why not both! Isn't OPRAH Famous AND Credible?

    <abbr>Peter Pocklingtons last blog post..Masterminding with the Master – T&GR – Lesson 1 – Introduction</abbr>

  • http://twitter.com/brianadrian Brian Adrian

    Telling it like it is I see. ;-)

    I might also add (among other no-brain moves)

    4. Telling me you can show me how to have 10,000 followers but when I look on your account you only have 300.

    Had to add that. Happened today (not the first time) so it was fresh in my mind.

    Thanks for the great read, Nancy.

    Your friend,

    Brian Adrian

    <abbr>Brian Adrians last blog post..brianadrian: RT @TerriZSoloCEO RT @SandraMartini: RT @NancyMarmolejo U Want Fame or Credibility from Social Media? <a href="http://twurl.nl/1eorqu</abbr>” target=”_blank”>http://twurl.nl/1eorqu</abbr>

  • http://www.vivavisibilityblog.com Nancy Marmolejo

    Another chorus of Amens! It's such a complex maze, you have to work both angles and get really good at them. There's an art to both fame and credibility.

    Brian, isn't that funny? I get those too. And I'm hearing horrible things about otherwise nice people who succumbed to friendbots. I've been against those for 3 years, stupid then and stupid now.

    And yes Barb, your Flying Barb deserves kudos, very cute and thanks for not making her your Twitter Avatar!

    :-)

    N

  • Proto

    I use a logo,not for hiding,but I do not feel comfortable using my real picture online.I don't want to find my face promoting some porn site somewhere,or advertising in the Chek Republic.My logo is my brand,the way people recognise my business,which,after all,is why I am here.

  • http://www.kayross.com Kay Ross

    Hi Nancy – I'd go for credibility over fame any day – fame is fickle. I agree 100% with what you say. I'm constantly astonished at how poorly people market themselves with their twitter bio. I wrote a blog posting about that: "Convince Me With Your Twitter Bio. Please!" at http://snipurl.com/jzm0v And on someone's profile page, I hate a URL that's an affiliate link to someone else's site.

  • http://landaudesign.blogspot.com Bonnie the Web Desig

    Great points! Daily I check my new follows and by looking at their information decide if I want to follow them back. I especially agree about the link to a real website.

    One thing that drives me nuts is when I choose somebody to follow, and they DM me with a auto-follow response that is a not-so-subtle sales message. Often this will make me un-follow them.

    <abbr>Bonnie the Web Designers last blog post..Landau Design Launches CAPDsupport.org</abbr>

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  • http://www.DefytheBox.com Leah Shapiro

    These are great points Nancy.

    My pet peeve is people who are using a gmail , yahoo, or Hotmail address rather than their own web page address.

    In my experience, having a really authentic photo made an enourmous difference in my creditability. My old photo was nice, but not really showing the real me. It was more along the lines of how I "thought" I should represent myself.

    I had some new shots taken showing my tattoos and me being my sassy, bad-ass self and people really started responding to my message. I get lots of feedback saying that my photo was part of the reason they stayed on my website and bought into my Defy the Box message. It made me credible.

    Thanks for being so COOL Nancy!

    Rock on!

    Leah

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  • http://www.DefytheBox.com Leah Shapiro

    one more thing: Today I received two newsletters from different fitness /health oriented people and the content was exactly the same in both of them. It looked like they had bought the same "newsletter" content or something. How am I supposed to take these people seriously as being any kind of expert when it is obvious that the content did not come from them?

    <abbr>Leah Shapiros last blog post..Talking about Coaching with my Superstar Client</abbr>

  • http://www.MySalesTactics.com Barb Girson

    Nancy

    Thanks for commenting on 'flying Barb'. I checked back to see and you were right on top of responding.

    So by first hearing you on a training call and then following you on Twitter I was aware of you. Then you Twitter me and invited me to post on your blog – great engagement strategies – pretty amazing with all of the visiblity you have and you find time to more.

    Great lessons for new twits!

    Barb Girson
    http://www.MySalesTactics.com

  • http://www.vivavisibilityblog.com Nancy Marmolejo

    Thanks for the acknowledgement Barb! I create space for the engagement,it can't happen any other way.