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When it comes to social marketing, the gurus to follow are not the “usual suspects” of internet marketing. Internet marketing, generally dominated by men, uses a very different approach than social marketing. The hard sell, always-be-closing approach falls flat in the Web 2.0 world of relationship building.
With social marketing, the focus is on planting the seeds of trust and likeability that blossom into profits later on. Traditional internet marketing takes a much more aggressive approach- all you have to do is look at a typical sales page from an internet marketer versus a Facebook profile page and you’ll see the difference.
If you look around at people who are rising to the top of social networking, you will see the brightest and the best tend to be women. What does that tell you? From an anthropological point of view, you can say that women are wired to approach things from a relationship point of view, rather than a combative one. While the warrior was out spearing the wooly mammoth, the woman was back at the cave making nice with the neighbors and forming bonds for survival.
Unfortunately, even a lot of successful women internet marketers need to un-learn their internet sales training as they transition into the world of social marketing. Here are some tips to remember as you use social networking tools to grow your business and boost your visibility.
1. Focus on Relationship Building
It bears repeating, but relationship building is the foundation for success in social networking and anything Web 2.0. When you meet someone online, you want to focus first on learning who they are. It’s not about saying “Hi” then sending them to a sales page. In romantic terms,
2. Don’t Abuse Signature Lines
In internet marketing, you’re taught to make the most of every piece of real estate on a page- especially your signature line. When you sign your social networking messages with links to your opt-in page or even your blog, then you’re perceived as being pushy. Pushy people are the party crashers of Web 2.0 and don’t make many lasting relationships!
3. Comment From the Heart
One way to build relationships with others is to offer genuinely helpful comments on their pages. A bad habit carried over from the traditional internet marketing world is to use the comments as a place for self-promotion. Someone leaves a comment on another person’s blog or wall, then follows it up with a 2 line promotion for their upcoming teleclass. Bad, bad, bad! You know the caricature of the tacky tourist wearing plaid shorts, dark socks, and dress shoes? OK, THAT is how you come across when you do stuff like that.
Social networking isn’t going away and there is enough room out there for everyone to taste success. Take a relationship building approach and see for yourself: the results hold the potential to be astounding.
Would you like to reprint this article? You may as long as you include this blurb in its entirety:
Nancy Marmolejo is a PR, media, and social networking strategist who teaches women entrepreneurs how to generate more money and attention by positioning themselves in the spotlight. An award winning business owner, Nancy is frequently quoted in the areas of business, creativity, and social networking. Get Nancy’s 7 part free audio course by visiting www.VivaVisibility.com
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Your name and email will never be sold, rented, or given away. You have my word on it! - Nancy Marmolejo
Maria Mar
June 24th, 2008 at 6:47 pm
Hi Nancy,
I come to your blog like a deer comes to drink from a pond. It is so refreshing!
You truly embody the Female Face of Power, which I am blessed to serve.
The last seven years have been my Journey to Affluence. I have gone from an artist who was clueless about business, to an artist-entrepreneur who is now sharing with other women and artists what she has learned. The walk has been challenging. But nothing has been more challenging than that perpetual “closing” and learning online marketing copy.
Luckily for me, I had a sales teacher, Isabel Kersen (RIP), who taught me to LISTEN to a person’s needs in order to know how to satisfy them. This was harmonious with my sense of purpose and service. Every day I thank her blessed soul!
After studying numerous sales pages and trying to learn the online marketing language to which you refer, I have come to a conclusion. I don’t like the hype. I will not use hype because it is manipulative. There is no reason why anyone has to manipulate to sell. Our soul gets ripped when we pursue prosperity at the expense of our integrity.
As a writer and visual artist, I enjoy painting an experience, using the five senses and taking the reader inside the experience I am offering. That is fine. I also appreciate that online marketing copywriters have taught me an important lesson that carries over from visual design: give space to that which you want to showcase. I have learned to give space, to name and describe in detail the benefits of my offer. All of this is fine, and I believe that it is Medicine for women, because we are often made invisible and taught not to name our own gifts, to be “humble” (I call that Humbug Humility) and to keep a low profile. So learning to detail the benefits of what we offer is really good.
That is the end of it. When we start using writing skills and art techniques (color, lines, textures, images) to MANIPULATE people’s hunger to purchase with a sense of urgency that creates stress in their soul, when we use hype like “buy now. It will be gone tomorrow” when we plan to leave it there forever, and other stuff that online marketing gurus have insisted I use, then that’s when I draw the line. I am not willing to do this. I do not think it is necessary. Actually, my ideal clients are those who would run away from that.
This week I had a glitch in a page where I place my subscription bonus. For some weird reason, the graphic with the download link for the ebook was not there. I received a really annoyed email from a subscriber. All she saw after signing in was the bottom banner offering my book. She was terribly frustrated.
I immediately and personally went into the website and fixed the problem. I sent her a personal email apologizing and thanking her for speaking out. I sent her light and love to heal the frustration she may have experienced. This frustration is toxic! Why would I want to add toxic energy to a person who is showing interest in my services? As a result of this relationship, this person wrote to me with gratitude and a sense of renewed faith.
That, for me, is the best marketing experience I’ve had this week. I may have not sold anything. But I feel that this client and me know each other’s values and have enriched each other’s lives. There is only one way to move from this genuine place: towards affluence, which comes in many forms.
Thanks again for opening spaces where the River of Affluence flows from the heart of Earth to ours.
Light and Love,
Maria Mar
The Dream Alchemist
Nancy
June 24th, 2008 at 7:00 pm
Maria:
Thanks for such a poetic and eloquent response!
love
Nancy
Diane
June 25th, 2008 at 8:55 am
Fun picture! I love fun pictures!
(And you are right about the pushy thing…)
Lorrie Morgan-Ferrero
June 25th, 2008 at 10:13 am
I LOVE this article, Nancy! You are the bomb in the social networking arena. And I would love to reprint this. I’ll let you know if it will be in my blog, newsletter or ezine, k?
xo
Leigh Ann
June 25th, 2008 at 11:58 am
Hi, Nancy. Yesterday, I heard someone else talking about women in social networking. I’m pretty new to using these tools for business and didn’t realize that women were considered to be kind of leading the charge. It seems that the top bloggers are men–but then again, I think I’m talking about tech bloggers.
I find this whole concept intriguing: Men have traditionally been the tech gurus, but now, as you say, Web 2.0 is changing all that. Fascinating.
I used to sign my posts with my blog URL but stopped doing that. Now I sign them:
Leigh Ann Hubbard
Managing Editor
James Hubbard’s My Family Doctor
Is that considered OK in this 2.0 world?
Thanks.
Carla
June 26th, 2008 at 10:49 am
Thanks for the teleclass today. Can’t wait to implement all of your ideas!!!!
Kim
June 26th, 2008 at 11:43 am
Just starting out in social networking for business ….. will definitely apply these points to my strategies.
Thanks!
Angel
June 27th, 2008 at 6:08 pm
Nancy, when did you take that picture in the star spangled leotard and gogo boots? LOL! As always you’re the queen of class…
J
July 7th, 2008 at 2:54 pm
I love what Maria said “affluence, which comes in many forms” because we can be successful in many areas… socially, financially, spiritually, etc.